life hoteliers.

life beyond a dream...

about life hoteliers

About life hoteliers.

We are a passionate group of experts that have worked in some of the most iconic hoteliers projects representing both operators and asset owners. Our expertise covers broadly from investment stage to optimizing financial results, through clever and optimum strategic planing and creating each single step of the project to maximize result. we ooze passion, we deliver a sustainable business.

services

Management

With a team combined 100 years of experience in hospitality we are…

As passionate and expert hotel and restaurant operators, we are eagerly looking to expand our portfolio of assets under management. We thrive in unique, boutique assets. We enjoy getting acquainted with their stories, their founders and the communities surrounding them. We love a good turnaround story, and we know how to do it.

Transaction & Investment Advisory Services

Our team is specialized in acquisitions, repositions and divestments. We help owners maximize their value, either when entering or exiting a project.

Brokerage

Leveraging on our reputation and extensive network in the industry worldwide, we can assist sellers in finding a purchaser for their hotel, as well as purchasers in finding that unique asset that they may be looking for.

Contract Drafting & Negotiation

Whether it is a hotel management agreement, a F&B franchise or a license agreement, our lawyers and expert contract negotiators can help you to secure the best commercial deal, while protecting your interests from a legal perspective

Tender & Procurement

We have advised numerous owners in reducing their project development costs by structuring their tender processes and helping them out seeking the best suppliers for their FF&E and OS&E

Mediation & Expert Determination

Our team members have helped out several business partners in reaching an amicable settlement by providing a neutral mediation to their disputes. Where needed, we can also be called as experts in arbitration or litigation proceedings

Owner representation & asset management

We have experience working for both operators and owners, knowing the in and outs of the trade. We have helped institutional investors and family offices alike in ensuring that their operators adhere to the management contract, overseeing their actions and making sure that they maximize the value for the owner

Concept design

Our passion is our job, and part of our job is dreaming new ideas. During the last decades, our team members have created and designed numerous successful hotel & F&B concepts, both for owners and operators.

BOH & SOP optimization

We are not paper pushers, our experience, our life, is and has always been on the ground, in the kitchen, behind the bar or at the reception. We can help owners and operators in designing a more efficient back-of-the-house, as well as implementing more effective standard operational procedures for their staff in all departments.

Performance assessment & asset management

We assist portfolio owners (REITs, investment funds, etc.) in maximizing their value creation by doing hospitality expert-led asset management. We can also ensure proper performance assessments by doing mystery shopping exercises, quality control tests, FLS (fire, life and safety) analysis, etc.

Operational support

Hospitality can be challenging. We provide specific operational support to complement independently-run hotels, as well as operators, during certain key moments, such as strategic repositionings, pre-opening, debrandings, etc.

Recruitment

The most important asset is the staff, and good staff is never available. Let us help you headhunt the best people for the job by relying on our multiple connections, from Michelin Star chefs to entry-level receptionists.

Sales & Marketing

We have been attending travel, tourism and luxury fairs for the last decades. We know everyone and can rightly position any asset. Need to boost your sales? Call us.

Credentials.

A few iconic projects that we are proud of have been part of it...

One & Only Cape Town, South Africa

Strategic geographical role focusing on maximizing early returns for investors by researching the market and becoming the leader in the luxury branded residence segmentation.
Creating a solid positioning and operational delivery was essential prior to initiate the sale of the residential inventory to private investors.

Raffles, Singapore

Strategically conceptualize the food & beverage venues, including interior designers and technical layout in coordination with appointed consultants.
Critical involvement at the pre-opening stage to ensure delivery by hotel operator and to position the hotel as a market leader.
Operational part of budget reviews, monthly trade reviews, quarterly strategic planning, etc.

Carlton Cannes, France

Hotel and residences space planning, while keeping in mind stringent limits set by local unions and regulations. Re-thinking the indoor event space, complemented by an outdoor beach club.
Full conceptualization of the F&B considering it had to deliver maximum returns in top months while still attracting local markets during winter.

Bürgenstock Hotels & Resort, Lake Lucerne

Implementing a strategic plan to re-position the Resort (comprising three hotels and a residential component), with a renovated F&B offer, and a high-end health & spa center.
The project has been a massive success, with the Resort boasting the highest ADR in the World during 2022 and being considerered as a key location for some of the most exclusive events, such as the World Economic Forum.

Atlantis Dubai, UAE

As an iconic, large-size property and a national treasure of the UEA, operations had to be implemented flawlessly to minimize negative impacts in the Resort's P&L.
Supervised all operational procedures, details and aspects, supported pre-opening of the property as well as advised during the negotiation with third-party operators for the retail area, entertainment outlets and F&B venues.

Ritz Carlton, Hong Kong

Spearheaded the F&B repositioning of the Hotel, achieving a 112% above budget within the first year of operation. The bar on the 118th floor alone was generating over USD 1 million per month in revenue.
During the first year of operation the Hotel was awarded with 2 Michelin stars in the Chinese restaurant and another Michelin star to the Italian restaurant, with an overall guest satisfaction of 93.5% and a staff satisfaction of 94%.

The Langham, shanghai

Full repositioning of The Langham Shanghai as amongst the City's best offering and trendsetting hotels.
The role evolved into a more strategic overview on growing The Langham brand into other properties, including project site visits, feasibility studies, space planning reviews, etc.
On operational hotels, advice on strategy, financial reviews, specific action plans, sales & marketing, etc.

ethos

Ethos - the way we work.

Creativity

We embrace creativity, foster innovation, and push the boundaries of what's imaginable, transforming ideas into realities and aspirations into achievements.

Investor's perspective

We take owner's perspective at the core of our mission, applying a well-thought process designed to protect the project's cashflows and ensure its long-term viability.

Unlocking asset value

Through smart repositioning of the asset, re-imagining the business plan and by working hand-in-hand with the operator and the authorities, we strive to unlock hidden value.

People first

A hotel is as good as its staff. Hence, we always look at supporting the quality of the selection process, the options for in-house development and retention policies.

The Cool Factor

In an age of "clonic hotels", differentiation is a must for a successful storytelling. We add the spice to your recipe so that neither the industry nor the customers will forget.

Local flavour

Brand standards ensure operational efficiency and quality consistency. We ensure that local history, products and traditions are successfully integrated into the hotel's business model.

team

Meet the team.

Within the heart of life hoteliers beats the rhythm of passion, the melody of innovation, and the harmony of excellence.
With a team of seasoned experts and visionaries, life hoteliers is more than a consultancy; it's a promise of excellence, integrity, and unparalleled dedication to our clients' success.